Service terms
A plain-English outline of the Workflow Diagnostic service.
Scope
The standard service covers one clearly defined process and up to eight agreed supporting files. It provides written operational analysis and recommendations. It does not include meetings, direct system access, software repair, implementation, legal or financial advice, cybersecurity certification or regulatory assurance.
Suitability and payment
An initial suitability review is completed before payment is requested. Work begins only after the scope is confirmed, payment is received and the agreed evidence has been supplied.
Customer responsibilities
You are responsible for providing accurate information and removing personal, confidential or sensitive information that is not required for the review. Never provide passwords.
Recommendations
The report is based on the evidence supplied and represents operational recommendations, not a guarantee of a specific commercial result.